https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809653#M7285 <P>Do you have a current smart subscription. You need one for cloud recordings when your 3 month free smart trial runs out.&nbsp;</P> Sat, 30 Jan 2021 21:20:46 GMT dcfox1 2021-01-30T21:20:46Z https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809649#M7284 Why won’t the videos record to my phone anymore? I get notifications, but no videos? That was the whole point of buying this system. Sat, 30 Jan 2021 20:30:05 GMT https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809649#M7284 Echo3898 2021-01-30T20:30:05Z https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809653#M7285 <P>Do you have a current smart subscription. You need one for cloud recordings when your 3 month free smart trial runs out.&nbsp;</P> Sat, 30 Jan 2021 21:20:46 GMT https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809653#M7285 dcfox1 2021-01-30T21:20:46Z https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809657#M7287 I don’t have one. When we were pricing out cameras, Arlo was shown as not needing a subscription. Videos wouldn’t be saved on the cloud, but could still be saved to my phone. When I look at the app, there are numbers of videos listed. However when I click on the Library, they disappear and it asks me to sign up for a subscription. I’d rather throw them in the trash than pay more money. I hope I didn’t waste my money with this system. Sat, 30 Jan 2021 22:06:08 GMT https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809657#M7287 Echo3898 2021-01-30T22:06:08Z https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809658#M7288 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/821890">@Echo3898</a>&nbsp;wrote:<BR />I don’t have one. When we were pricing out cameras, Arlo was shown as not needing a subscription. Videos wouldn’t be saved on the cloud, but could still be saved to my phone. When I look at the app, there are numbers of videos listed. However when I click on the Library, they disappear and it asks me to sign up for a subscription. I’d rather throw them in the trash than pay more money. I hope I didn’t waste my money with this system.<HR /></BLOCKQUOTE> <P>Not sure where you saw that or who told you but the older camera have free 7 day cloud storage but the Pro3 and newer do not. You see the cloud recordings on your phone. They are not saved directly on your&nbsp; phone unless you download one from the cloud. You can record locally to the Smart Hub but not as ideal as the cloud.&nbsp;</P> <P><A href="https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it" target="_blank" rel="noopener">What is Direct Storage Access and how do I use it? (arlo.com)</A></P> Sat, 30 Jan 2021 22:48:17 GMT https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809658#M7288 dcfox1 2021-01-30T22:48:17Z https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809700#M7291 Well that blows. Guess I’m looking for a new camera system then. Thanks for the help. Sun, 31 Jan 2021 14:37:01 GMT https://community.arlo.com/t5/Arlo-Pro-3/Arlo-Pro-3-won-t-record-videos-to-my-phone/m-p/1809700#M7291 Echo3898 2021-01-31T14:37:01Z