topic Re: Since the latest app update, Arlo Smart keeps detecting animals in Arlo Pro 3

Since the latest app update, Arlo Smart keeps detecting animals

PatrickM95 — Fri, 22 Jan 2021 16:02:39 GMT

While I'm enjoying some of the new features within the Arlo app update, I've noticed that I keep receiving animal motion detection from my cameras, even though I have animal motion toggled "off" through Arlo Smart. Normally, it wouldn't be a huge deal, but my neighbor has "cats".....a lot of them. I"m using the Arlo Pro 3 camera with IOS 14.3 Will this bug be fixed please????

Re: Since the latest app update, Arlo Smart keeps detecting animals

JamesC — Fri, 22 Jan 2021 18:28:46 GMT

PatrickM95,

Try toggling all of your Smart Notification settings (on/off) and then reboot your base station. Do you still experience the same issue?

JamesC

Re: Since the latest app update, Arlo Smart keeps detecting animals

PatrickM95 — Fri, 22 Jan 2021 22:41:48 GMT

Rebooted the base station and toggled all buttons on every camera, but it didn’t solve the problem....

Re: Since the latest app update, Arlo Smart keeps detecting animals

johnnny1 — Tue, 26 Jan 2021 02:56:02 GMT

One of the problems I have complained about and they have told me to reboot remove device advice go in the settings blah blah blah blah blah blah I’m actually even forwarded them donated videos once again the Arlo three seems to be an issue a problem and their customer service sucks