topic Add hub as a new device to second account in Arlo Pro 3

Add hub as a new device to second account

jdustin — Sat, 26 Dec 2020 01:56:40 GMT

Can a hub be added as a new device to a second account? I was trying to setup my wife's phone to have everything that my account/phone has. I can share/add the Arlo Pro 3 cameras and they can be seen on her phone but I can not find or see the hub for her account. I can't share it from my account and it 100% is not detectable by selecting the add new device (hub) on her account.

Are the hubs visible/sharable/available on 2nd accounts?

Re: Add hub as a new device to second account

TomMac — Sat, 26 Dec 2020 13:48:07 GMT

With Shared accounts, there is ONE primary account one... all other are secondary.

Adding a hub to a secondary account will not work the way you want ( it will be primary on her account and without cameras too, useless )

https://kb.arlo.com/000039106/How-can-multiple-people-access-the-same-Arlo-account

https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my-Arlo-account