topic Re: Arlo pro 3 not charging in Arlo Pro 3

Arlo pro 3 not charging

NickJP — Sun, 19 Jul 2020 09:34:17 GMT

Plug camera in. Flashes blue light. Flashes blue again every minute or so. Will not charge .camera is 2 months old.

Re: Arlo pro 3 not charging

jguerdat — Sun, 19 Jul 2020 14:23:16 GMT

Did you totally deplete the battery so it's dead? If so, read the FAQ in the support area about reviving a dead battery. It's basically plug the camera in 6 times to get enough charge so it will then charge normally. If this is the solution, just charge your batteries more proactively.

Re: Arlo pro 3 not charging

NickJP — Sun, 19 Jul 2020 16:54:26 GMT

Usually charge around 25%. Battery is saying 8% on app. Been plugged in for over 12 hrs . No change in battery.

I tried resetting everything up. Base station is ok.( firmware updates fine and is set up) I Hit the (forget device) button for the 1 camera I have. It proceeded to search for camera.Tried to re-sync still can’t locate camera. It even flashes blue when sync in process on camera.

Re: Arlo pro 3 not charging

NickJP — Sun, 19 Jul 2020 16:56:40 GMT

Need help

Re: Arlo pro 3 not charging

NickJP — Sun, 19 Jul 2020 16:57:18 GMT

Did not work

Re: Arlo pro 3 not charging

jguerdat — Mon, 20 Jul 2020 13:38:28 GMT

Could be a hardware problem. Use the Contact Support link at the bottom here.

Re: Arlo pro 3 not charging

Jsam123 — Sat, 19 Dec 2020 18:27:44 GMT

Be sure to push the black part of the camera all the way in the casing so to contacts line up!!

Re: Arlo pro 3 not charging

PaulTu — Mon, 21 Dec 2020 20:46:17 GMT

I have had my cameras about 6 months now and this is always a problem.
It’s a major Arlo issue!!

Re: Arlo pro 3 not charging

Shaun1234 — Mon, 21 Dec 2020 23:14:05 GMT

You probably are put just to check you are only using the Arlo plug and lead that it came with, as I had a similar issue and I was using a after market lead which didn't supply enough volts

Re: Arlo pro 3 not charging

Bc1939 — Tue, 12 Jan 2021 18:50:32 GMT

ARLO camera not charging

Re: Arlo pro 3 not charging

PaulTu — Tue, 12 Jan 2021 19:55:10 GMT

This is not the issue.

Re: Arlo pro 3 not charging

dcfox1 — Tue, 12 Jan 2021 20:04:09 GMT

@PaulTu wrote:
This is not the issue.

What is your issue? You never gave any details.

Re: Arlo pro 3 not charging

PaulTu — Wed, 10 Feb 2021 07:25:49 GMT

Took the cases off my cameras and attached the charger to the contact points with a rubber band. They now charge.
Ridiculous that I have to do this every charge but it is a solution.
Maybe a re-design by arlo next time, as it is a wide spread issue.

Re: Arlo pro 3 not charging

genxmatch — Wed, 10 Mar 2021 16:13:47 GMT

I agree its a design problem..this is how im charging my Arlo Pro 3 Camera now...never fail this way...Arlo, this is pretty depressing

Re: Arlo pro 3 not charging

JamesC — Wed, 10 Mar 2021 17:55:47 GMT

If you're experiencing an issue getting your cameras battery to charge, try following the steps in this article: My Arlo battery is dead; what do I do?

If you still experience the same behavior, please contact the Arlo Support Team to further investigate. You will find several options for contacting support in the provided link.

JamesC