topic Re: Recordings on base station in Arlo Pro 3

Recordings on base station

Dbellfreetrial — Tue, 01 Dec 2020 01:30:09 GMT

My iPhone Arlo app updated today. I am now unable to view base station USB recordings on the app, just cloud. I get an error when I try. Everything has been reset/rebooted. The iPad app still works fine tho.

Re: Recordings on base station

JamesC — Tue, 01 Dec 2020 17:49:00 GMT

Dbellfreetrial,

Is there anything different about your setup on the iPad?

JamesC

Re: Recordings on base station

Dbellfreetrial — Tue, 01 Dec 2020 18:49:35 GMT

No, both running on same iOS, arlo software update and on the same network.

Re: Recordings on base station

JamesC — Tue, 01 Dec 2020 19:21:04 GMT

Dbellfreetrial,

Try uninstalling the Arlo Mobile app on your iPhone, then download a fresh installation from the app store. Do you still see the same issue?

JamesC