topic Re: camera quality at night in Arlo Pro 3

camera quality at night

sjlarsen — Thu, 19 Nov 2020 23:48:26 GMT

We have Arlo / pro 3 cameras. The outside camera (under cover of the roof) during the day is fine. Picture quality to good. At night the pictures are coming in blurred. It appears like there's spider weds on the pictures and the quality is very poor. I've looked at the camera and I do not see any cobwebs. There's lines going across the video like they are cobwebs. I have examples I can show. Thank You

Re: camera quality at night

jguerdat — Fri, 20 Nov 2020 14:11:52 GMT

Post screenshots and/or links to videos for us to see.

Re: camera quality at night

sjlarsen — Fri, 20 Nov 2020 18:27:22 GMT

https://my.arlo.com/?_ga=2.170040864.1659248307.1605827580-2130246092.1605827580#/calendar/202011/20201120/day

Re: camera quality at night

sjlarsen — Fri, 20 Nov 2020 18:33:51 GMT

https://my.arlo.com/?_ga=2.170040864.1659248307.1605827580-2130246092.1605827580#/calendar/202011/20201120/day

Re: camera quality at night

sjlarsen — Fri, 20 Nov 2020 19:14:19 GMT

https://my.arlo.com/#/viewShared/3E4001487A15C95C_202011

Re: camera quality at night

sjlarsen — Fri, 20 Nov 2020 19:52:00 GMT

Re: camera quality at night

sjlarsen — Fri, 20 Nov 2020 19:54:18 GMT

At night only

Re: camera quality at night

K80Shooter — Fri, 20 Nov 2020 20:02:59 GMT

Post #5 sure looks like spider webs.

Have you tried cleaning the lens?

Re: camera quality at night

sjlarsen — Sat, 21 Nov 2020 13:37:35 GMT

Issue resolved.

I took the camera down and clean the lens with a good lens cleaner. I could not see any actual cobwebs on the lens but doing a good cleaning seemed to have worked.

Thanks for your help. Your help was really appreciated.