https://community.arlo.com/t5/Arlo-Pro-3/No-acess-to-subscription/m-p/1796726#M6023 I have had the Arlo 3 with the CVR for a few months now, today all the sudden I can't access the time line and was prompted to subscribe even tho the app shows I have an active subscription. Tech support confirmed my subscription is active and then told me I need to contact tech support? Rep was unintelligible and asked me to spell my email and name over and over again, I was placed on hold for over an hour then hung up on. I then received an email saying the problem is resolved. Further inquiries were ignored. Filling a dispute with my CC right now for the subscription fee, services not rendered. Unreliable security cam is worthless Fri, 16 Oct 2020 18:28:56 GMT Jephreyyu 2020-10-16T18:28:56Z https://community.arlo.com/t5/Arlo-Pro-3/No-acess-to-subscription/m-p/1796726#M6023 I have had the Arlo 3 with the CVR for a few months now, today all the sudden I can't access the time line and was prompted to subscribe even tho the app shows I have an active subscription. Tech support confirmed my subscription is active and then told me I need to contact tech support? Rep was unintelligible and asked me to spell my email and name over and over again, I was placed on hold for over an hour then hung up on. I then received an email saying the problem is resolved. Further inquiries were ignored. Filling a dispute with my CC right now for the subscription fee, services not rendered. Unreliable security cam is worthless Fri, 16 Oct 2020 18:28:56 GMT https://community.arlo.com/t5/Arlo-Pro-3/No-acess-to-subscription/m-p/1796726#M6023 Jephreyyu 2020-10-16T18:28:56Z https://community.arlo.com/t5/Arlo-Pro-3/No-acess-to-subscription/m-p/1797383#M6029 <P>Jephreyyu,</P> <P>&nbsp;</P> <P>Do you have a case number I can reference for your support ticket? I'd like to take a closer look at the details and escalate your case if necessary.</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 19 Oct 2020 18:03:52 GMT https://community.arlo.com/t5/Arlo-Pro-3/No-acess-to-subscription/m-p/1797383#M6029 JamesC 2020-10-19T18:03:52Z