topic Re: No longer get previews with push notifications in Arlo Pro 3

No longer get previews with push notifications

Rmac41 — Tue, 29 Sep 2020 21:32:34 GMT

I have had 5 pro 2 cams for a almost 2 years. Recently bought four pro three cameras and updated to the business plan . Same time had to do a forced update . Now I get no preview with push notifications

Re: No longer get previews with push notifications

JamesC — Tue, 29 Sep 2020 23:44:10 GMT

Rmac41,

While business plans allow more than 5 cameras to be active on your account, they do not include Arlo Smart features. Rich notifications (image preview) are part of Arlo Smart and require an Arlo Smart subscription.

For more information on Arlo Smart subscriptions, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

JamesC

Re: No longer get previews with push notifications

Rmac41 — Thu, 01 Oct 2020 10:59:45 GMT

So now after spending nearly $700.00 for additional Arlo cameras ,and paying approximately 25% more for monthly monitoring I get half the record time and no

smart features. .... that seems unreal.