topic Re: Arlo Pro 3 - Battery will not charge in Arlo Pro 3

Arlo Pro 3 - Battery will not charge

Broomstick — Wed, 23 Sep 2020 20:47:56 GMT

I have two cameras.

Battery will not charge in one of the cameras. I remove the battery and put it back in, and the blue light blinks slowly for about 5 seconds and goes blank. I then return the camera to the casing and connect the magnetic charge adapter. Blue light blinks rapidly for 10-15 seconds and goes blank. Check status on the app, no charging is taking place.

No issue (yet) with my second camera.

Re: Arlo Pro 3 - Battery will not charge

jguerdat — Thu, 24 Sep 2020 14:12:07 GMT

Try wiping/cleaning the contacts on both the camera and charging cable. I've had to do that a few times.

Re: Arlo Pro 3 - Battery will not charge

Broomstick — Thu, 24 Sep 2020 14:14:21 GMT

I'll give it a shot and let you know.

Thanks

Re: Arlo Pro 3 - Battery will not charge

Broomstick — Thu, 01 Oct 2020 19:56:48 GMT

Cleaning the contacts did not work.

Solved the problem:

Removed the camera and battery from the casing.

Attached the charging adapter directly to the contacts on the camera - Used a rubber band.

Look at your app while adjusting the adapter and you'll see when proper contact is made and charging symbol appears.

It's a jerry rig, but it beats trying to communicate directly with Arlo.