topic Re: Video Time in Arlo Pro 3

Video Time

David100 — Fri, 11 Sep 2020 14:51:33 GMT

Anyone know why my cameras are suddenly just recording for just one or two seconds?

Re: Video Time

jguerdat — Fri, 11 Sep 2020 14:56:32 GMT

Start by rebooting the hub. If still a problem, the frequent issue is signal strength/quality is causing the video to stop.

Re: Video Time

David100 — Fri, 11 Sep 2020 15:01:51 GMT

I did a restart , I'll try a hard reboot at home. Thanks for the reply.

Re: Video Time

David100 — Tue, 15 Sep 2020 17:21:47 GMT

Still having issues with one or two second recordings, even after rebooting. Cameras are basically taking snapshots. If anyone else is encountering this please let me know. Maybe the next "update" they do will help.

Re: Video Time

JamesC — Tue, 15 Sep 2020 17:53:14 GMT

David100,

What does the signal strength indicator show for the cameras?

JamesC

Re: Video Time

David100 — Tue, 15 Sep 2020 18:04:10 GMT

Appears to be good. Sometimes they will record longer. I've had this system for over a month and this just started last week.

On the old system you could adjust how long you want to record when tripped. I don't guess there is a way to do that on the pro 3.

Re: Video Time

JamesC — Tue, 15 Sep 2020 18:33:50 GMT

David100,

Within your active mode, you can adjust the length of the recording so that it's fixed or until motion stops. If you would prefer a fixed length, edit your active mode or create a custom mode and define the rules accordingly.

For more information, see here: How do I adjust Arlo video recording length?

JamesC

Re: Video Time

David100 — Tue, 15 Sep 2020 18:46:50 GMT

Thank you so much for that!!!!!!!!!!!!!!