topic Devices screen not showing latest previews in Arlo Pro 3

Devices screen not showing latest previews

ragefuljoe — Sat, 12 Sep 2020 17:37:56 GMT

Along with sensitivity resetting to 0 at random times, I'm now noticing that device previews are not updating. Currently my devices show last recorded activity on the Device screen at 2-3 days ago. However in the library I have activity from less than a day ago.

And yes, I've reinstalled this terrible app many times. Arlo, your support has not been helpful, it has been almost a year now with multiple bugs and no fixes.

Re: Devices screen not showing latest previews

jguerdat — Sun, 13 Sep 2020 14:36:39 GMT

I would start by removing all devices in Settings, My Devices and start fresh to remove any weirdnesses that may have crept in. Be sure to note all settings, modes, rules, schedule, etc. to speed the rebuild.

Re: Devices screen not showing latest previews

ragefuljoe — Sun, 13 Sep 2020 16:20:19 GMT

Readding the cameras worked the first time there was motion, then it stopped updating previews like before after that.

Re: Devices screen not showing latest previews

davilaphoto — Fri, 09 Oct 2020 02:31:49 GMT

Same issue. Any solutions recommended other than removing and adding cameras?