topic iOS Arlo app update 08/26/2020 in Arlo Pro 3

iOS Arlo app update 08/26/2020

rwxrwx — Wed, 26 Aug 2020 15:44:25 GMT

The latest update now no longer displays the acronym "2K" at the bottom left of images. Why?

Re: iOS Arlo app update 08/26/2020

rwxrwx — Wed, 26 Aug 2020 16:05:23 GMT

To clarify it is on Live images that the acronym no longer appears. Recorded images still retain the 2K acronym.

Re: iOS Arlo app update 08/26/2020

JamesC — Thu, 27 Aug 2020 16:56:51 GMT

rwxrwx,

Are you connected to the same network as the cameras? 2K live streaming will only be available when connected to the same network. When remote, you will not see the 2K badge.

JamesC

Re: iOS Arlo app update 08/26/2020

rwxrwx — Thu, 27 Aug 2020 18:23:20 GMT

I see. Yes, when I'm on the same network I am able to see the 2K nomenclature on the live image. Prior to posting my question I was on my office network which is not the same.

Thanks for the heads up. Not sure why 2K doesn't work on anything outside the network that the cameras are on. I hope Netgear fixes that at some point.