topic Re: Cannot turn off Geofencing notifications in Arlo Pro 3

Cannot turn off Geofencing notifications on Arlo iOS 2.19. Doesn't seem to save.

JeffS42 — Fri, 21 Aug 2020 21:15:42 GMT

Running the latest Arlo iOS App (2.19) I'm unable to turn off Geofencing notifications. I can go to the settings and turn it off, but it doesn't seem to save; I keep getting notifications and if I reload the settings page, notifications show enabled.

Anyone else running into this?

Re: Cannot turn off Geofencing notifications

JessicaP — Fri, 21 Aug 2020 21:17:19 GMT

Hi JeffS42,

I want to let you know that I sent you a reply to your private message about Geofencing notification problem. Hope to hear from you soon.

Re: Cannot turn off Geofencing notifications

JeffS42 — Sat, 29 Aug 2020 02:15:18 GMT

Thanks. I reached out to a contact I found at Arlo engineering and they tell me that the Engineering team is looking into this.

Re: Cannot turn off Geofencing notifications

JessicaP — Tue, 15 Sep 2020 22:29:17 GMT

This issue should now be fixed on the the latest version of the Arlo iOS app, which is 2.20. Make sure to update to the latest version if you haven't done so already. You can read more about it here: Arlo iOS App - 2.20 - 15th September 2020

If you're still experiencing this issue, please let us know.