topic Re: 25’ Power in Arlo Pro 3

25’ Power

Spof — Tue, 28 Jul 2020 02:36:45 GMT

I ordered a pair of 25’ power cords from Amazon for my Arlo Pro 3 cameras. I received 25’ cords for Arlo 2s. I returned these, and spoke to Amazon support, explaining the problem. She said she understood and promptly sent me 2 more. Same deal: 2 cords for Arlo 2s. I returned these also and got a refund. The cords are listed correctly on Amazon. It seems fulfillment doesn’t know what they’re doing. Anybody know where I can get the right ones? Failing that, can I get a 3’ cord - I have 1 already - preferably direct from Arlo and use a 20’ USB extension?

Re: 25’ Power

JamesC — Tue, 28 Jul 2020 18:35:42 GMT

Spof,

Charging cables and other accessories can be purchased directly from arlo.com here: Arlo Products and Accessories

JamesC

Re: 25’ Power

K80Shooter — Tue, 28 Jul 2020 21:43:16 GMT

@Spof

I got these and they work great.

25ft/7.6m Weatherproof Outdoor Magnetic Charging Cable with Quick Charge Power Adapter Compatible with Arlo Ultra & Arlo Pro 3 - Charging Convenience for Your Arlo Camera (2-Pack, White)

Re: 25’ Power

Spof — Tue, 28 Jul 2020 21:33:31 GMT

Thanks. I’ll try that.

Re: 25’ Power

Spof — Tue, 04 Aug 2020 10:36:20 GMT

Thanks. The Arlo.com accessories page doesn’t offer the item in question (white 25’ charging cable for the Pro 3) but I did get the correct one from Amazon on the 3rd try.