topic Re: Viewing video footage that isn’t on notifications in Arlo Pro 3

Viewing video footage that isn’t on notifications

Emilykaz8 — Sun, 02 Aug 2020 17:57:08 GMT

I want to view video from a specific time frame and day but I don’t know how to access it. It wasn’t picked up with notifications or the activity zone specifications I applied. How do I access this?

Re: Viewing video footage that isn’t on notifications

StephenB — Sun, 02 Aug 2020 18:34:31 GMT

@Emilykaz8 wrote:
I want to view video from a specific time frame and day but I don’t know how to access it. It wasn’t picked up with notifications or the activity zone specifications I applied. How do I access this?

Do you have a continuous video recording subscription?

If you don't, then the video probably was never stored in the first place.

Re: Viewing video footage that isn’t on notifications

jguerdat — Mon, 03 Aug 2020 13:23:48 GMT

If you have local recording enabled, check there. Smart may have decided that it wasn't fitting and discarded the video but local recordings would have it.