topic Re: Pro3 Camera/VMB4000 Hub - 2K video on local storage issue in Arlo Pro 3

Pro3 Camera/VMB4000 Hub - 2K video on local storage issue

Mfloski — Thu, 30 Jul 2020 15:49:46 GMT

I have a formatted successfully Scandisk USB3.0 thumb drive in the VMB4000 Hub, all shows good, it records video fine on my Pro cameras, and my Pro3 when not in 2K mode. But when I change the Pro3 camera to 2K video, it records, I safely eject the thumb drive, put in the computer, the MP4 Video file is ONLY sound, no video??? I have reformatted a couple times, I have tried two different thumb drives, no different. Any idea?

Re: Pro3 Camera/VMB4000 Hub - 2K video on local storage issue

Shaun1234 — Thu, 30 Jul 2020 16:39:16 GMT

My main thing I would be looking into is if your PC has the right codec to play 2k, these are easy to find normally and most are free

Re: Pro3 Camera/VMB4000 Hub - 2K video on local storage issue

Mfloski — Thu, 30 Jul 2020 19:14:03 GMT

thanks...can you advise what the ARLO requires so I know what to look for/install?

Re: Pro3 Camera/VMB4000 Hub - 2K video on local storage issue

Shaun1234 — Thu, 30 Jul 2020 19:53:27 GMT

Try VLC media player, think that's free