topic Re: Multiple subscriptions cameras and doorbell in Arlo Pro 3

Multiple subscriptions cameras and doorbell

jsaus63304 — Wed, 24 Jun 2020 21:41:24 GMT

I have three Pro 3 cameras with a 3-month subscription plan and a Video Doorbell with a separate 3-month plan that I bought at about the same time. When the subscription ends, can I combine all 4 cameras on one plan and if so, how do I do that?

Re: Multiple subscriptions cameras and doorbell

jguerdat — Thu, 25 Jun 2020 13:55:54 GMT

Yes, all cameras (the doorbell is treated as a camera) would be on one plan. Simply go to Settings, Subscription and choose your weapon.

Re: Multiple subscriptions cameras and doorbell

jsaus63304 — Thu, 25 Jun 2020 15:42:00 GMT

So, I can move cameras from one subscription account to the other?

Re: Multiple subscriptions cameras and doorbell

JamesC — Thu, 25 Jun 2020 16:29:00 GMT

jsaus63304,

If you purchase a 5 camera bundle subscription plan, you will be able to move the cameras into that plan once the trials expire. For more information on subscription plans, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

JamesC

Re: Multiple subscriptions cameras and doorbell

K80Shooter — Thu, 25 Jun 2020 17:17:29 GMT

@jsaus63304

Make sure to wait until the 1st free trial is almost up, if not you will be charged thus rendering the 1st free trial basically useless. Move the other camera or doorbell onto the new subscription a day before it expires. That way you'll get to use most of the free subscriptions before paying anything.

Re: Multiple subscriptions cameras and doorbell

jsaus63304 — Thu, 25 Jun 2020 18:37:52 GMT

Thanks for the help. What is the process of "moving" a camera to a different account?

Re: Multiple subscriptions cameras and doorbell

StephenB — Mon, 29 Jun 2020 11:09:37 GMT

@jsaus63304 wrote:

Thanks for the help. What is the process of "moving" a camera to a different account?

If you look in "subscriptions" in either the app or the web client ( https://my.arlo.com ), you will see "manage cameras".

Personally I tend to use the web client for this kind of stuff.