topic Arlo Pro 3 manual recording at 2k in Arlo Pro 3

Arlo Pro 3 manual recording at 2k

namehere — Tue, 26 May 2020 20:06:56 GMT

Is it possible to manually record 2k video with the Arlo Pro 3. I currently have 2k streaming off so recording is available. After manually recording a video and downloading it the resolution is only at 1920x1072 (HD) and not at 2560x1440. I really don't see the point of having a 2k camera that doesn't record in 2k.

Arlo Pro 3 manual recording at 2k

namehere — Tue, 26 May 2020 20:05:25 GMT

Re: Arlo Pro 3 manual recording at 2k

dcfox1 — Tue, 26 May 2020 20:28:15 GMT

This may be moved to the Pro 3 sub forum but I have 2k off also so I can manually record and it was discussed in another post about others asking this and a Moderator said it not possible. I ask why this is and had no response. Edit: I now see it has been moved.

Re: Arlo Pro 3 manual recording at 2k

JamesC — Tue, 26 May 2020 22:45:25 GMT

namehere,

Triggered motion detection events can be saved up to 2K resolution. When live streaming, manual recordings are limited to 1080p.

JamesC

Re: Arlo Pro 3 manual recording at 2k

silverado44 — Tue, 26 May 2020 23:00:54 GMT

@JamesC wrote:

namehere,

Triggered motion detection events can be saved up to 2K resolution. When live streaming, manual recordings are limited to 1080p.

JamesC

WOW there getting 1080 on a manual recording we over at the Arlo pro 2 crowd are getting under 720 on recordings and live video and were suppose to get 1080 Read here JamesC https://community.arlo.com/t5/Arlo-Pro/Video-Pixelation-after-firmware-update-Pro-VMB4000r3-1-16-1-1/td-p/1768212/page/12

Re: Arlo Pro 3 manual recording at 2k

dcfox1 — Tue, 26 May 2020 23:37:32 GMT

@JamesC

Yes but why is that? I don't have the option to manually record when 2K is on. That is what other have posted in past. same on phone and web.

Re: Arlo Pro 3 manual recording at 2k

JamesC — Wed, 27 May 2020 16:33:49 GMT

dcfox1,

This is a limitation. When 2K live streaming is enabled, manual recording is not possible. This is noted in the user manual on page 22: https://www.arlo.com/en-us/images/documents/arlopro3/Arlo_Pro3_UM.pdf

JamesC

Re: Arlo Pro 3 manual recording at 2k

dcfox1 — Wed, 27 May 2020 17:01:07 GMT

Thanks for for responding JamesC. I was aware it was a limitiation but was inquiring as to why it is limited such as a sever thing or hardware by design.