topic Re: Arlo Pro 3 - Push notification issue with second camera, when using Schedule Mode, with Custo... in Arlo Pro 3

Arlo Pro 3 - Push notification issue with second camera, when using Schedule Mode, with Custom Mode

ERocko — Tue, 29 Oct 2019 23:22:21 GMT

I have an issue with getting push notifications from one of 2 cameras in a Custom Mode, when using it within the Scheduled Mode. I have a total of 4 cameras, with a custom mode that has activation for only 2 of them, during high traffic times.

When I set up the schedule, I only get push notifications from the initially added camera, not the added one.

Otherwise, email notifications work, as well as manually setting the custom mode.

Has anyone else experienced this? It's pretty frustrating.

Re: Arlo Pro 3 - Push notification issue with second camera, when using Schedule Mode, with Custo...

JamesC — Wed, 30 Oct 2019 16:33:56 GMT

ERocko,

The custom mode you have created should behave the same way regardless of whether it's used in schedule or manually selected. Schedule only tells the mode to engage at a specific time, it doesn't change the behavior of the mode in any way. Are you sure push notifications are enabled correctly within the rules for the custom mode for that camera?

Does the default "Armed" mode also behave the same way?

JamesC

Re: Arlo Pro 3 - Push notification issue with second camera, when using Schedule Mode, with Custom M

silverado44 — Mon, 11 Nov 2019 02:04:42 GMT

I have the same problem as you with custom mode also but I have the pro2 system but iam not using Scheduled Mode. I posted my problem in the Arlo pro2 section.

Re: Arlo Pro 3 - Push notification issue with second camera, when using Schedule Mode, with Custom M

ERocko — Mon, 11 Nov 2019 02:56:50 GMT

I ended up trying a few things, but not sure what fixed it. I deleted and recreated the activity zones, took them out and back into Smart Notifications, and pulled the battery out of the one camera with the issue. One of those things fixed it. Wish I could pinpoint which one, but I was trying anything I could think of, or find online. Good luck.