topic Re: Full Screen double-arrow icon missing on Android App (LIVE) in Arlo Pro 3

Full Screen double-arrow icon missing on Android App (LIVE)

millerduck — Mon, 11 May 2020 21:54:54 GMT

Recently had some workers doing a project in view of one of my cameras. Decided to check on things and noticed that none of my 4 Pro 3 views have the double-arrow to make full screen. It used to be there... My Arlo Baby still has it so I know the App supports it.

Anyone else getting this issue? Any ideas?

I cleared cache on the phone, updated the app, restarted the phone, etc.

It IS present when using the web interface with Chrome on my desktop PC.

Re: Full Screen double-arrow icon missing on Android App (LIVE)

JamesC — Wed, 13 May 2020 21:32:40 GMT

millerduck,

I've not been able to replicate this (using Pro 3 on an Android device as well).

Try uninstalling and reinstalling the mobile app and test again to see if you still experience the same behavior.

JamesC

Re: Full Screen double-arrow icon missing on Android App (LIVE)

millerduck — Thu, 14 May 2020 00:42:18 GMT

Suddenly it is back today. Weird. I didn't do anything...

Re: Full Screen double-arrow icon missing on Android App (LIVE)

BriSil — Thu, 28 May 2020 10:42:34 GMT

This happens to me constantly in the app and I'd love a permanent solution that isn't me having to constantly exit and restart the app.

Some times it take 10-15 reboots to bring the arrows back and other times just 1 or 2. When the landscape arrows are missing the library is also unavailable to view.

This is extremely frustrating since this is for my Arlo Baby and I need the camera to be on landscape when viewing the nursery.

Any permanent fix for this?