topic Pro 3 makes a screeching fax machine sound when I use microphone to speak. in Arlo Pro 3

Pro 3 makes a screeching fax machine sound when I use microphone to speak.

claron — Mon, 04 May 2020 15:29:28 GMT

Yes I have the Pro 3 smart hub with 3 Arlo Pro 3 cameras - the camera makes a screeching fax machine sound when I use microphone to speak.

Re: Pro 3 makes a screeching fax machine sound when I use microphone to speak.

StephenB — Mon, 04 May 2020 16:00:21 GMT

@claron wrote:

I have the Pro 3 smart hub with 3 Arlo Pro 3 cameras - the camera makes a screeching fax machine sound when I use microphone to speak.

All three cameras? Also ,have you tried using the microphone on more than one device? Or just one?

Re: Pro 3 makes a screeching fax machine sound when I use microphone to speak.

MADMIKEMIKE — Sun, 10 May 2020 04:33:50 GMT

its not just you idk but fax sound but there is serious feedback and echoing when having the microphone on......srry

Re: Pro 3 makes a screeching fax machine sound when I use microphone to speak.

claron — Tue, 26 May 2020 16:11:43 GMT

I followed directions to restart 1 of the PRO 3 cameras so that I could see if microphone would work.....removed from account, did the resyncing, (blue lights seemed to sync together, but now I can't get that camera to show up on my device list on my phone - there is no place to add camera back to my hub. (I tried add new device, but my base station doesn't come up for adding new device. So, cannot test the microphone. Microphones don't work (screeching only) on any of cameras

Re: Pro 3 makes a screeching fax machine sound when I use microphone to speak.

ShayneS — Mon, 01 Jun 2020 16:51:44 GMT

HI @claron

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support