topic Re: Arlo App in Arlo Pro 3

When using Arlo app on phone, are recordings still saved if I turn off the phone?

evaquis — Thu, 30 Apr 2020 17:00:51 GMT

When using the arlo app on the phone, does it still store and save recordings even if I turn off my phone for the night and then turn it back on in the morning?

Re: Arlo App

TomMac — Thu, 30 Apr 2020 02:49:55 GMT

Yes, because it really stores the videos on the cloud not the phone

Re: Arlo App

evaquis — Thu, 30 Apr 2020 03:10:30 GMT

Again thank you for your advice and quick response! Just to reiterate, lets say I put these cameras outside overnight and something happened, I would wake up and see it on the app cloud storage the next day, correct? I know it sounds redundant asking that question, but again very new to this security camera experience and we are just very concerned as we have horrible neighbors and we just want reassurance that once these cameras go outside that they will pick up any movements.

Re: Arlo App

michaelkenward — Thu, 30 Apr 2020 14:16:07 GMT

@evaquis wrote:

Again thank you for your advice and quick response! Just to reiterate, lets say I put these cameras outside overnight and something happened, I would wake up and see it on the app cloud storage the next day, correct?

Yes. Because, as @TomMac says, the recordings have nothing to do with your phone.

They are in the cloud. If you set it up, recordings are also stored in a memory USB/card connected to your hub. The app can also get at those recordings.

Think of it like listening to a radio station on your phone. You get the radio from the station's website, not something saved on the phone.

Re: Arlo App

evaquis — Sun, 03 May 2020 15:43:55 GMT

I had another quick question about storage and thank you again for the feedback!

My other question was I purchased this and it came with the trial, after the trial, will any videos taken be stored if I don't have an external hardrive. For example, I currently can view the videos in my library but once the subscription is off does that mean I won't be able to see those library videos anymore?

Re: Arlo App

StephenB — Sun, 03 May 2020 23:07:38 GMT

@evaquis wrote:
once the subscription is off does that mean I won't be able to see those library videos anymore?

Yes, you won't be able to see the library. So you should make sure you download anything you want to preserve.