https://community.arlo.com/t5/Arlo-Pro-3/Subscription-menu-missing-from-settings-amp-Pro-3-smart-features/m-p/2486222#M18586 <P><SPAN>My Arlo Secure subscription renewed on 1 August 2026. Until 31 July both Pro 3 cameras correctly identified People and Vehicles. Immediately after the renewal, both cameras changed to reporting only Motion. The Smart Detection/Object Detection settings have disappeared from both the web portal and the iOS app. My receipt shows two active Smart Elite Single Camera subscriptions (Qty 2). Please refresh or reassign the Arlo Secure entitlement on my account.</SPAN></P> Thu, 06 Aug 2026 08:48:10 GMT IHJ 2026-08-06T08:48:10Z https://community.arlo.com/t5/Arlo-Pro-3/Subscription-menu-missing-from-settings-amp-Pro-3-smart-features/m-p/2486222#M18586 <P><SPAN>My Arlo Secure subscription renewed on 1 August 2026. Until 31 July both Pro 3 cameras correctly identified People and Vehicles. Immediately after the renewal, both cameras changed to reporting only Motion. The Smart Detection/Object Detection settings have disappeared from both the web portal and the iOS app. My receipt shows two active Smart Elite Single Camera subscriptions (Qty 2). Please refresh or reassign the Arlo Secure entitlement on my account.</SPAN></P> Thu, 06 Aug 2026 08:48:10 GMT https://community.arlo.com/t5/Arlo-Pro-3/Subscription-menu-missing-from-settings-amp-Pro-3-smart-features/m-p/2486222#M18586 IHJ 2026-08-06T08:48:10Z https://community.arlo.com/t5/Arlo-Pro-3/Subscription-menu-missing-from-settings-amp-Pro-3-smart-features/m-p/2486249#M18587 <P>It sounds like you have an old, legacy subscription. If so, cancel the existing subscriptions and subscribe to current ones.</P> Thu, 06 Aug 2026 13:40:02 GMT https://community.arlo.com/t5/Arlo-Pro-3/Subscription-menu-missing-from-settings-amp-Pro-3-smart-features/m-p/2486249#M18587 jguerdat 2026-08-06T13:40:02Z