topic Re: Cannot Verify my account in Arlo Pro 3

Cannot Verify my account

Eduklep — Tue, 11 Nov 2025 12:46:05 GMT

Hi Arlo Support Team,

I hope you’re doing well. I’m reaching out because I need to verify my account, but the verification email is currently being sent to an old email address that I no longer have access to.

Could you please help me update my account’s email address so I can receive the verification link at my current email? I’m happy to provide any information you need to confirm my identity and secure my account.

Thank you so much for your assistance!

Best regards,

Re: Cannot Verify my account

BrookeN — Tue, 11 Nov 2025 16:27:57 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Cannot Verify my account

Eduklep — Tue, 11 Nov 2025 19:03:13 GMT

thanks

Re: Cannot Verify my account

BrookeN — Tue, 11 Nov 2025 19:09:21 GMT

Be careful posting personal information on a public forum. I have reached out to support, they will be reaching out to you as soon as possible.

Re: Cannot Verify my account

BrookeN — Tue, 11 Nov 2025 19:09:59 GMT

Be careful posting personal information on a public forum. I have reached out to support, they will be reaching out to you as soon as possible.