topic Re: Port forwarding saying "not available" in Arlo Pro 3

Port forwarding saying "not available"

JohnZan9 — Tue, 16 Sep 2025 00:03:27 GMT

I have added port forwarding to the app and it was available but recently it has stopped working and when I try to reset it just appears as ‘ not available’ I had this problem last year too and it was patched in October.

Can anyone from Arlo reach out?

I have followed all instructions before I posted here so please do not response with remove and add, all been exhausted.

thanks.

Re: Port forwarding saying "not available"

ShayneS — Tue, 16 Sep 2025 00:05:30 GMT

@JohnZan9

Thanks for the feeback. Are you on Android or iOS, and which version of the Arlo app are you using? Did this happen to occur after an app update or possibly Phone OS update?

Re: Port forwarding saying "not available"

JohnZan9 — Mon, 22 Sep 2025 11:14:52 GMT

I had to remove it and and connect tk charger even though it had 57% battery. It has now gone offline again at 84% battery

all apps are update. New ios system been updated too.

An issue on Arlo side rather than mine.

Re: Port forwarding saying "not available"

ShayneS — Mon, 22 Sep 2025 19:58:34 GMT

@JohnZan9

So the port forwarding concern is resolved but now the device is going offline randomly?