topic Re: Bug with spotlight function in Arlo Pro 3

Bug with spotlight function

Gnuts — Wed, 18 Jun 2025 18:31:01 GMT

Hi, I have two Arlo pro 3 cameras and a hub. One of both keeps crashing as soon as it gets dark outside. It seems to be a bug with the night vision/spotlight function. Spotlight Vision should always be on with Color night Vision. Somehow after a reset it starts without the spotlight on. This combination causes the camera to crash (IR and blue lights flashing all night till battery empty).

Re: Bug with spotlight function

ShayneS — Thu, 19 Jun 2025 19:01:32 GMT

Are you still experiencing this symptom?

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

Re: Bug with spotlight function

Gnuts — Thu, 19 Jun 2025 21:01:02 GMT

Thanks.

I tried: complete reset of camera. This ends up with working during daytime. As soon as it gets dark the IR and blue light flash in turn. This drains the battery in 1-2 nights.

The other camera works fine. So I compared all config of both and found differences in spotlight function and color at night. I changed that, recharged an tried the next night. No succes. Will try tomorrow: color off at night, maybe the light is broken. It is strange that as soon as it gets dark the camera cannot be reached. Sunshine? Gets back on!

Re: Bug with spotlight function

ShayneS — Fri, 20 Jun 2025 18:16:09 GMT

Have you tried the remove and reinstall the camera?

Re: Bug with spotlight function

Gnuts — Fri, 20 Jun 2025 19:06:27 GMT

Yes. No result.

Re: Bug with spotlight function

ShayneS — Fri, 20 Jun 2025 19:38:41 GMT

Is this spotlight symptom occurring when live streaming or motion detected?

Re: Bug with spotlight function

Gnuts — Tue, 24 Jun 2025 06:35:12 GMT

I have him working again. The cause: misconfiguring the automation. I had created a loop of stand-by and armed. This can cause a camera to stop functioning at the moments of the switch to 'armed'.

Re: Bug with spotlight function

ShayneS — Tue, 24 Jun 2025 17:22:02 GMT

Thanks for the update!