topic Re: Help with Pro 3 in Arlo Pro 3

Pro 3 not charging with my magnetic charger

LLantz — Tue, 22 Apr 2025 21:25:47 GMT

Hi! My Pro 3 is not charging with my magnetic charger. I thought the charger was bad but it shows the charge symbol as lawyer even when not charging. I brought the Pro 3 indoor and plugged it in with the other plug in charger. It started slowly charging. After three hours it was at 68%! I put it back up and it’s working but still showing it’s charging even though it’s not on any charger. I never got it to 100%. It is four years old. When I tried the magnetic charger it never blinked showing connection to charger. Would this be the battery needing to be replaced or has the Pro 3 gone bad needing replacement? Thank you for any help you can give me!

Re: Help with Pro 3

StephenB — Mon, 21 Apr 2025 12:13:38 GMT

@LLantz wrote:

My Pro 3 is not charging with my magnetic charger.

I brought the Pro 3 indoor and plugged it in with the other plug in charger. It started slowly charging. After three hours it was at 68%!

This suggests something is wrong with the outdoor charger or cabling. Is there a reason you didn't leave it on the indoor charger longer? I suggest putting it back on that charger, and see if you get to the point where the LED on the camera shows solid blue.

@LLantz wrote:

Would this be the battery needing to be replaced or has the Pro 3 gone bad needing replacement?

Do you have another camera that uses the same battery? (Pro 3/Pro 4/Pro 5s/Ultra)

If you do, try swapping the batteries and see if the problem stays with the the camera or not.

Re: Help with Pro 3

LLantz — Mon, 21 Apr 2025 14:40:36 GMT

Thank you I will try that! I thought of that yesterday but my Floodlights were both hard to get to accept the QR code upon initial set up. I wasn’t sure if removing the battery on the working one would make the set up have to be redone. I had a Starling building a nest up on the not charging one. I suspect they may have damaged the lens.