topic Re: Arlo Pro 3 preview, live and library not working not possible to reply on previous post in Arlo Pro 3

Arlo Pro 3 preview, live and library not working not possible to reply on previous post

AmSingh10 — Sat, 23 Nov 2024 16:21:51 GMT

Arlo Pro 3 preview, live and library not working. I Have 4 cameras this happened to only one of four. Please help me.

- Tried arm/disarm, reboot, reinstall, updates, on and off, filters camera selection in library, formatting hub station, - almost everything. Only get notifications but can't preview, see live or motion detected videos in library

Can I give you/shayne my serial number so you can check?

Thanks in advance

Re: Arlo Pro 3 preview, live and library not working not possible to reply on previous post

AmSingh10 — Sun, 09 Mar 2025 16:45:54 GMT

please help me out. I only get a notification, but I can’t preview watch live

Re: Arlo Pro 3 preview, live and library not working not possible to reply on previous post

StephenB — Sun, 09 Mar 2025 20:02:41 GMT

Have you tried moving the camera closer to the base, and see if you can livestream there?

Don't put it right next to the base - ideally put it in the same room, but 6-10 feet away.

Re: Arlo Pro 3 preview, live and library not working not possible to reply on previous post

Mikey94025 — Tue, 11 Mar 2025 05:25:01 GMT

> I Have 4 cameras this happened to only one of four.

Are these 4 cameras all the same type (Pro 3)? Is the 1 problem camera further away or connected differently to your hub / base station? Do you only have one hub?

Check if any camera settings are different between this 1 problem camera vs. the others. For example: Settings / Connected to, Power Management, Video Settings / Local 2k Live Streaming.