https://community.arlo.com/t5/Arlo-Pro-3/About-arlo-pro-3-cameras-not-connecting-to-the-app-and-my/m-p/2439266#M17302 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1023269">@majdahodzic</a>&nbsp;wrote:<BR /> <P>I bought arlo pro 3 cameras 2 years ago. Everything worked fine 2 years, I upploaded the arlo app and connected the cameras to my profile so I was able to see them in my profile. .</P> <P>In the home section it says that I don´t have a deal anymore which I don´t understand because my cameras worked very fine 2 years without any deal. I have recharged the cameras and I think they work fine but the problem is that I can´t use them. Like I told I can´t connect them to my profile/app. I will put 2 pictures in this message to show you how it looks like in my arlo site. I don´t understand the problem but I want my cameras to work again. Please help me with this problem.</P> <BR /><HR /></BLOCKQUOTE> <P>&nbsp;</P> <P>Pro 3 cameras have always required a subscription to get any cloud storage.</P> <P>&nbsp;</P> <P>Do you recall if years back you were using direct access to local storage (instead of a subscription)?</P> <P>&nbsp;</P> <P>Also, can you confirm that you have Pro 3 cameras?</P> Fri, 07 Feb 2025 13:07:28 GMT StephenB 2025-02-07T13:07:28Z https://community.arlo.com/t5/Arlo-Pro-3/About-arlo-pro-3-cameras-not-connecting-to-the-app-and-my/m-p/2439258#M17301 <P>I bought arlo pro 3 cameras 2 years ago. Everything worked fine 2 years, I upploaded the arlo app and connected the cameras to my profile so I was able to see them in my profile. <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo.png" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/432791i03AC2A628FD5B52E/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="arlo.png" alt="arlo.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ARLO 2 kuva.png" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/432792i448A8E0A7BB1E85A/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="ARLO 2 kuva.png" alt="ARLO 2 kuva.png" /></span>.</P><P>In the home section it says that I don´t have a deal anymore which I don´t understand because my cameras worked very fine 2 years without any deal. I have recharged the cameras and I think they work fine but the problem is that I can´t use them. Like I told I can´t connect them to my profile/app. I will put 2 pictures in this message to show you how it looks like in my arlo site. I don´t understand the problem but I want my cameras to work again. Please help me with this problem.</P> Fri, 07 Feb 2025 12:28:03 GMT https://community.arlo.com/t5/Arlo-Pro-3/About-arlo-pro-3-cameras-not-connecting-to-the-app-and-my/m-p/2439258#M17301 majdahodzic 2025-02-07T12:28:03Z https://community.arlo.com/t5/Arlo-Pro-3/About-arlo-pro-3-cameras-not-connecting-to-the-app-and-my/m-p/2439266#M17302 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1023269">@majdahodzic</a>&nbsp;wrote:<BR /> <P>I bought arlo pro 3 cameras 2 years ago. Everything worked fine 2 years, I upploaded the arlo app and connected the cameras to my profile so I was able to see them in my profile. .</P> <P>In the home section it says that I don´t have a deal anymore which I don´t understand because my cameras worked very fine 2 years without any deal. I have recharged the cameras and I think they work fine but the problem is that I can´t use them. Like I told I can´t connect them to my profile/app. I will put 2 pictures in this message to show you how it looks like in my arlo site. I don´t understand the problem but I want my cameras to work again. Please help me with this problem.</P> <BR /><HR /></BLOCKQUOTE> <P>&nbsp;</P> <P>Pro 3 cameras have always required a subscription to get any cloud storage.</P> <P>&nbsp;</P> <P>Do you recall if years back you were using direct access to local storage (instead of a subscription)?</P> <P>&nbsp;</P> <P>Also, can you confirm that you have Pro 3 cameras?</P> Fri, 07 Feb 2025 13:07:28 GMT https://community.arlo.com/t5/Arlo-Pro-3/About-arlo-pro-3-cameras-not-connecting-to-the-app-and-my/m-p/2439266#M17302 StephenB 2025-02-07T13:07:28Z