topic Re: Records problem in Arlo Pro 3

Records problem

Wellu — Mon, 06 Jan 2025 08:45:32 GMT

Our one camera does not record all events. What could be the reason? For example, out of two consecutive events, only one or neither can be recorded.

jguerdat — Mon, 06 Jan 2025 16:51:47 GMT

It could be due to camera positioning and/or motion sensitivity. Try reading these FAQs for suggestions:

https://kb.arlo.com/29/How-do-I-use-position-mode-to-aim-my-Arlo-camera (you may need to use live view instead if the position mode is not there)

Wellu — Sat, 11 Jan 2025 15:58:55 GMT

This is not due to location, as it may record the second event in two consecutive events. This problem started about a couple of months ago.

jguerdat — Sun, 12 Jan 2025 16:10:20 GMT

If you have multiple cameras, swap them around for testing to see if it's the camera or somehow the location.