topic Re: Arlo Pro 3, loaded into My Arlo.com but is not showing up on Cell phone App. in Arlo Pro 3

Arlo Pro 3, loaded into My Arlo.com but is not showing up on Cell phone App.

BPD41 — Wed, 27 Nov 2024 22:07:51 GMT

Added to profile, loaded updates and is on My Arlo.com but is not on Android App.

Any suggestions?

Sincerely,

Bruce

jguerdat — Thu, 28 Nov 2024 15:05:53 GMT

I'd start by rebooting the phone and reinstalling the app. Any better?

BPD41 — Mon, 02 Dec 2024 17:59:50 GMT

I figured it out, I don't have the primary user access. So that stops whatever I'm trying to do.

Thank you for your help.