topic Re: Pink Shadows in Arlo Pro 3

Pink Shadows

Stoops2u — Sat, 09 Nov 2024 17:34:12 GMT

My camera was disconnected so removed it and reinstalled it on my app. Once installed noticed a pinkish glow on the left side. Any ideas why this is and how to remove it?

Re: Pink Shadows

StephenB — Sat, 09 Nov 2024 17:56:30 GMT

@Stoops2u wrote:

My camera was disconnected so removed it and reinstalled it on my app. Once installed noticed a pinkish glow on the left side. Any ideas why this is and how to remove it?

It looks like the IR (NIghtVision) filter is stuck mid-way.

You could try shaking the camera, and see if that knocks it loose.

Re: Pink Shadows

Stoops2u — Sat, 09 Nov 2024 20:34:48 GMT

Tried that, actually made it worse. Seen a somewhat simular post that said try turning it off for a bit.

Re: Pink Shadows

StephenB — Sat, 09 Nov 2024 22:12:20 GMT

@Stoops2u wrote:

Tried that, actually made it worse. Seen a somewhat simular post that said try turning it off for a bit.

Not sure if that will work. Some found that running a strong magnetic over the front of the camera moved it. You could try using the magnetic mount as the magnet.

Another thing you could try is disabling the spotlight/color nightvision (so the camera will record IR when it is dark). Then put it in a dark place, and try recording. The camera should try to shift the IR filter to cover the full lens. Then try putting the camera into a light area, and recording (or livestreaming) again, and hopefully that will shift the filter back.

Re: Pink Shadows

DonnieD — Sun, 10 Nov 2024 13:33:10 GMT

Thanks for the tip. Had the same problem with the pink tint on the left side of the screen. Took the outside casing off and slapped the opposite side of the camera until it moved back into place. It took four slaps and then I heard it click into place. No more pink tint

Re: Pink Shadows

Stoops2u — Sun, 10 Nov 2024 15:50:08 GMT

Thank you that actually worked. Took about 8 slaps though lol