topic Arlo Pro 4, Smart Hub VMB4540 - Smart Hub Offline & Blinking Amber in Arlo Pro 3

Arlo Pro 4, Smart Hub VMB4540 - Smart Hub Offline & Blinking Amber

hamilton618 — Sun, 15 Sep 2024 16:54:21 GMT

I have the Arlo Pro 4, base/hub model VMB4540 and 3 cameras. For several weeks my smart hub has been showing offline and the LED is blinking amber. I have unplugged everything and plugged it all back in (several times) and I've done a hard reset and it's still blinking amber. When I looked through Arlo's suggestions to fix, LED "blinking amber" isn't an option. Has anyone experienced this? Any suggestions?

Thank you

Re: Arlo Pro 4, Smart Hub VMB4540 - Smart Hub Offline & Blinking Amber

jguerdat — Mon, 16 Sep 2024 13:37:23 GMT

It's possible that rebooting your router and hub, in that order, may help. The FAQ about the various LED modes shows:

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

It's also possible the hub is faulty. If you have a subscription, use the app to go to Settings, Support and choose your hub. Scroll down to Contacts to see what official support may offer.