topic Re: Anmelden in Arlo Pro 3

App delay

Markus71 — Tue, 27 Aug 2024 17:42:03 GMT

Liebe alle

Seit dem Update, startet das App mit ca. 40 sekunden verzögerung. Hat dieses Problem auch noch jemand?

Love all

Since the update, the app starts with a delay of about 40 seconds. Does anyone else have this problem?

Re: Anmelden

ShayneS — Tue, 27 Aug 2024 16:37:59 GMT

May I ask which version of the Arlo app you're using on Android or iOS? and the troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

Re: Anmelden

Markus71 — Tue, 27 Aug 2024 18:50:45 GMT

Guten Abend

Ich habe ein iPhone 15 pro Max.

Nur das starten geht extrem lange. Wenn ich im App bin, funktioniert alles einwandfrei.

Good evening

I have an iPhone 15 pro Max.

Only the start goes extremely long. When I'm in the app, everything works perfectly.

Re: Anmelden

ShayneS — Tue, 27 Aug 2024 17:43:24 GMT

Is this when opening the App, the Home Screen takes time to load or is this when initiating a iive stream?

Re: Anmelden

Markus71 — Tue, 27 Aug 2024 18:04:44 GMT

Es betrifft beides.... App und Stream

Re: Anmelden

ShayneS — Tue, 27 Aug 2024 18:51:22 GMT

On mobile data or WIFI?

Re: Anmelden

Markus71 — Tue, 27 Aug 2024 18:54:26 GMT

Egal, reagiert bei beiden gleich langsam

Re: App delay

ShayneS — Tue, 27 Aug 2024 18:58:40 GMT

I have escalated your case & someone from support will be reaching out to you as soon as possible.