topic Re: Motion in Arlo Pro 3

Missing motion

MPSY — Wed, 24 Jul 2024 21:05:50 GMT

I am having trouble with my floodlight pro 3 to record any movement. I don’t have a subscription , but I have about 12 other Arlo camaras around my home that will record let me check the motions that set it off. I know they don’t save somewhere. The light comes on for a motion.

Re: Motion

StephenB — Tue, 23 Jul 2024 17:49:52 GMT

@MPSY wrote:

I am having trouble with my floodlight pro 3 to record any movement. I don’t have a subscription

Cloud recordings for the Pro 3 floodlight (like all currently sold cameras) require a subscription.

Do you have a VMB4540 or VMB5000 smarthub with local storage set up? (If you aren't sure, look for a VMBxxxx label on your base).

@MPSY wrote:

but I have about 12 other Arlo camaras around my home that will record let me check the motions that set it off. I know they don’t save somewhere.

Legacy cameras (Pro and Pro 2) were sold with 7 days for free cloud storage. The newer cameras don't come with that.

However there is a limit of 5 unsubscribed cameras in the account in order to get that free storage. More than that requires a subscription. Are you using more than one account (perhaps sharing the cameras using the friend account feature)????

Re: Motion

MPSY — Tue, 23 Jul 2024 18:52:11 GMT

Thank you for your time

I do have the updated hub. I got it when I received my first pro 3 floodlight last yr. It is the new one I received as a gift that isn’t recording just the minute of motion.
I am not sharing anything with family. I am the only one that has Arlo. The others use another product ….
buying a subscription isn’t out of the question so I will just enjoy the floodlight part of the product and just be able to see the live picture. Thank you again.