topic Arlo Pro 3 Floodlight Camera and Light Disabled When Connected to Solar Panel in Arlo Pro 3

Arlo Pro 3 Floodlight Camera and Light Disabled When Connected to Solar Panel

Wint11 — Wed, 26 Jun 2024 15:00:50 GMT

As stated in the subject, my Arlo Pro 3 Floodlight has notified me that the camera and light are disabled while charging. However, the camera is connected to a solar panel and support indicates this should not stop functionality of the camera in this use case. I've never noticed this before. Now, we are experiencing some rare sunny weather in the UK for once, but I doubt this would increase the amount of power the solar panel is sending to the camera? Does anyone know how to fix this? Has my camera or solar panel developed a fault?

Re: Arlo Pro 3 Floodlight Camera and Light Disabled When Connected to Solar Panel

ShayneS — Fri, 28 Jun 2024 17:30:02 GMT

Hi @Wint11

Do you happen to have a screenshot of the error message?

Re: Arlo Pro 3 Floodlight Camera and Light Disabled When Connected to Solar Panel

shinpondhunter — Fri, 19 Jul 2024 20:25:49 GMT

Hi, I am having the same issue. We have a solar-powered camera with light in front and never had an issue. Now, it is saying it is disabled. Even though it is fully charged. Trying to add photo but seems blank. Message says "The camera and light are disabled while charging, and will not respond to mode changes." with a yellow charging battery icon above it, The battery is currently 100% charged. Thanks.

Re: Arlo Pro 3 Floodlight Camera and Light Disabled When Connected to Solar Panel

jguerdat — Sat, 20 Jul 2024 13:32:50 GMT

Can you try reinserting the camera battery and leave the solar panel disconnected to see what happens? If all is good, attach the panel again and test.