topic I have Arlo Pro 2 and 3 not recording in Arlo Pro 3

I have Arlo Pro 2 and 3 not recording

smitty76073 — Thu, 28 Mar 2024 21:18:43 GMT

Hi,

My Arlo cameras were working fine until I installed the Arlo Security System. The install triggered an upgrade of the Arlo App which is fine but all the cameras appear to have stopped recording. I see recordings in my feed up until the install a few days ago.

Any thoughts?

Re: I have Arlo Pro 2 and 3 not recording

StephenB — Thu, 28 Mar 2024 22:36:56 GMT

@smitty76073 wrote:

My Arlo cameras were working fine until I installed the Arlo Security System. The install triggered an upgrade of the Arlo App which is fine but all the cameras appear to have stopped recording. I see recordings in my feed up until the install a few days ago.

Any thoughts?

Check that the mode(s) you are using have rules for the cameras that tell them to record when motion is detected.

Also, try checking the subscription status by seeing if you can make a manual recording while livestreaming.

Re: I have Arlo Pro 2 and 3 not recording

smitty76073 — Fri, 29 Mar 2024 14:30:38 GMT

Thanks Stephen,

You nailed it.. I had to add device rules for all the security modes. Much appreciated..