https://community.arlo.com/t5/Arlo-Pro-3/Camera-Offline/m-p/1949664#M15620 <P>Did you remove the camera from your account before trying to re-add it? Use this FAQ's process to remove and reset the camera.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> Sun, 10 Mar 2024 15:19:00 GMT jguerdat 2024-03-10T15:19:00Z https://community.arlo.com/t5/Arlo-Pro-3/Camera-Offline/m-p/1949620#M15616 <P>Hi. I have several essential spotlight wifi cameras - VMC2030A. One has gone rogue and the app says it is offline with 1% battery. But it is charged and if I try to add it as a new camera it will chime at the QR code but then not be found. Any ideas, please?</P> Sat, 09 Mar 2024 17:22:56 GMT https://community.arlo.com/t5/Arlo-Pro-3/Camera-Offline/m-p/1949620#M15616 SteveEEE 2024-03-09T17:22:56Z https://community.arlo.com/t5/Arlo-Pro-3/Camera-Offline/m-p/1949664#M15620 <P>Did you remove the camera from your account before trying to re-add it? Use this FAQ's process to remove and reset the camera.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> Sun, 10 Mar 2024 15:19:00 GMT https://community.arlo.com/t5/Arlo-Pro-3/Camera-Offline/m-p/1949664#M15620 jguerdat 2024-03-10T15:19:00Z