topic Re: Base Station not finding cameras? in Arlo Pro 3

Base Station not finding cameras?

imstuee — Sun, 04 Feb 2024 21:02:56 GMT

Hi,

So everything was fine till my base station lost connection to the 3 cameras, i performed a reset on the station and reinstalled the cameras,

Then a few hours later the base was flashing orange and all 3 cameras was lost again.

I have reset the base station and also the cameras this time and the station isnt finding any cameras now?

I tried the setup with the app and pressed sync on the cameras and also the sync on the base and still nothing, its odd that its all cameras.

Any suggestions?

Re: Base Station not finding cameras?

jguerdat — Mon, 05 Feb 2024 14:50:04 GMT

It could be a loss of connection:

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

While this states a blinking amber LED means a camera connection issue, I've seen my hub flash amber seemingly due to a connection to the server issue. I suppose it could be the hub was rebooting when I see this (it's random and I'm sure I don't always notice the issue).

What happens if you give the hub enough time to reboot, if that's what's actually happening? That takes ~2 minutes.