topic Re: Arlo Pro3: two out of three cameras have stopped saving recordings? in Arlo Pro 3

Arlo Pro3: two out of three cameras have stopped saving recordings?

ohuk — Wed, 13 Dec 2023 11:08:53 GMT

Hello, I have three Arlo Pro3 cameras with a Smarthub (VMB4540r3) and two of my cameras send motion detection alerts OK, but I see no recordings. For example my Office, I see a picture of me when entering the office monitored by one camera, and an alert triggers. However I still get "No recordings" for that camera. For the camera that covers my entrance hall, "Inside", I get an alert, AND see three recordings from today. And finally my "Outside" camera (completely outside, no glass to shoot through) also triggers and alert, but again I get no recordings (for that I have one recording that was triggered/saved on Dec 4, but testing today doalerts but doesn't save anything).

Any thoughts anyone?

Re: Arlo Pro3: two out of three cameras have stopped saving recordings?

StephenB — Wed, 13 Dec 2023 12:04:14 GMT

@ohuk wrote:

Hello, I have three Arlo Pro3 cameras with a Smarthub (VMB4540r3) and two of my cameras send motion detection alerts OK, but I see no recordings.

Any thoughts anyone?

Can you make a manual recording while livestreaming thost cameras?

Re: Arlo Pro3: two out of three cameras have stopped saving recordings?

ohuk — Fri, 15 Dec 2023 14:32:32 GMT

Doh it's my subscription that was dodgy, not my cameras! Local recording work fine, time to review subscription and probably pay a bit more...