topic Arlo 3 cant stream on webpage but on smart phone it works perfect in Arlo Pro 3

Arlo 3 cant stream on webpage but on smart phone it works perfect

Hodzic — Thu, 09 Nov 2023 15:24:43 GMT

Hi, I can't watch live streams on the webpage at all. I have tried my own account and a friends to see if it can work and it does not. What can the problem be? It works completley fine on my smart phone.

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

ShayneS — Thu, 09 Nov 2023 16:26:12 GMT

Hi @Hodzic

Are you still experiencing this issue? Can you try clearing the web browsers cache and test this again.

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

Hodzic — Thu, 09 Nov 2023 22:02:28 GMT

The issue is still there after clearing the cache

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

ShayneS — Thu, 09 Nov 2023 22:03:55 GMT

Have you tried a different browser, do you have the same results?

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

Hodzic — Thu, 09 Nov 2023 23:36:49 GMT

I have tried firefox, chrome and edge and all is the same result

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

ShayneS — Thu, 09 Nov 2023 23:52:47 GMT

Do you have another computer you can try to sign in from?

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

Hodzic — Fri, 10 Nov 2023 09:03:09 GMT

I have tried multiple computers, but now it seems like it's working again. I haven't done anything else than wait and communicate with you 😊

Thans for a good reply.

Re: Arlo 3 cant stream on webpage but on smart phone it works perfect

ShayneS — Fri, 10 Nov 2023 18:28:52 GMT

@Hodzic

Okay, thank you for letting me know. Let me know if you have any additional questions.