topic Re: Adding additional Device to existing Plan in Arlo Pro 3

Adding additional Device to existing Plan

Jemima — Sun, 01 Oct 2023 10:25:02 GMT

I currently have Arlo Smart Elite Plan covering one camera only (Arlo Pro 3). Would like to add another device to the plan as I understand up to 5 devices can be covered under the Elite Plan.

Anyone knows how to add additional devices to the Plan? The instructions I've located so far, don't work. Logged into my Arlo account and can't locate the option "'Manage Subscriptions"' as recommended anywhere.

Thanks for the help

Re: Adding additional Device to existing Plan

StephenB — Sun, 01 Oct 2023 11:09:44 GMT

@Jemima wrote:

Logged into my Arlo account and can't locate the option "'Manage Subscriptions"' as recommended anywhere.

@Jemima wrote:

I currently have Arlo Smart Elite Plan covering one camera only (Arlo Pro 3). Would like to add another device to the plan as I understand up to 5 devices can be covered under the Elite Plan.

If memory serves, there was a single-camera option for Smart Elite, and it is possible that you have that instead of the multicamera plan. If that is the case, you'd need a second subscription for the additional camera - Arlo Secure, since Smart Elite is no longer offered.

You could of course cancel the current subscription and just get a multicamera Arlo secure one. Could be more expensive though.

Re: Adding additional Device to existing Plan

Jemima — Sun, 01 Oct 2023 12:57:08 GMT

Thanks for the clarification. I'll have a look at the type of Elite Plan I have and go from there.