topic Re: Arlo Pro 3 - not recording in Arlo Pro 3

Arlo Pro 3 - not recording

KamilB — Mon, 28 Aug 2023 18:52:58 GMT

Hi,

My Arlo some time ago stop recording video to my usb drive in my hub. I left the topic without checking, but today I sat down to it, and I don't see that the option where I can mark the possibility of recording is available. I attach the screen. Please help 🙂

Re: Arlo Pro 3 - not recording

jguerdat — Tue, 29 Aug 2023 14:42:11 GMT

Check the camera settings to ensure it has been disabled/turned off.

Re: Arlo Pro 3 - not recording

KamilB — Tue, 29 Aug 2023 19:50:22 GMT

Could you please tell me where and what I should check?

Re: Arlo Pro 3 - not recording

jguerdat — Wed, 30 Aug 2023 13:12:53 GMT

Since you seem to have the old user interface that uses Library to view recordings, click on Settings, My Devices and then a camera. There should be a toggle there to turn the camera on or off.

Re: Arlo Pro 3 - not recording

KamilB — Wed, 30 Aug 2023 15:10:43 GMT

We did not understand each other. I can turn on the camera, I also have a live view. When I am away from home and the camera is on and some bird on the terrace activates it, the recording does not start. The recording option is unavailable, as you can see in the photo I attached in the first post.

Re: Arlo Pro 3 - not recording

jguerdat — Thu, 31 Aug 2023 13:26:11 GMT

Start by removing the camera from your account and then add it back in. Does that solve the problem?

Re: Arlo Pro 3 - not recording

StephenB — Sat, 02 Sep 2023 20:55:36 GMT

What model hub do you have?

Do you have a subscription for the camera?

Re: Arlo Pro 3 - not recording

KamilB — Thu, 07 Sep 2023 20:48:28 GMT

Tried, dosn't work 😕

Re: Arlo Pro 3 - not recording

KamilB — Thu, 07 Sep 2023 20:49:56 GMT

VMB 4540. It was ok few months ago 😕

Re: Arlo Pro 3 - not recording

KamilB — Thu, 07 Sep 2023 20:52:35 GMT

No subscription, I want to record on usb drive.