topic Re: Token reset for Homekit in Arlo Pro 3

Token reset for Homekit

skaningen — Sat, 04 Mar 2023 07:03:29 GMT

Hi!

I have changed my router and now my cameras doent work in HomeKit. I think I need a token reset. Can you help me?

I have e-mailed the support twice but no response

1.20.6.0_1323_24cf271

VMB4540r3

A733267FD0303

Re: Token reset for Homekit

JamesC — Mon, 06 Mar 2023 19:32:32 GMT

skaningen,

Please make sure your base station is online. Once you've confirmed it's online, please let me know and I will send a token reset.

JamesC

Re: Token reset for Homekit

skaningen — Tue, 07 Mar 2023 07:42:30 GMT

Its online

Re: Token reset for Homekit

skaningen — Wed, 08 Mar 2023 14:57:36 GMT

How is this going?

Re: Token reset for Homekit

JamesC — Thu, 09 Mar 2023 17:35:28 GMT

skaningen,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token reset for Homekit

johh2 — Mon, 21 Aug 2023 19:06:23 GMT

Hi,

Can you please do a token reset for me as well? I´m not able to add one of my basestations to homekit.

Re: Token reset for Homekit

JamesC — Mon, 21 Aug 2023 20:04:06 GMT

johh2,

JamesC