topic Re: Subscription Issues for Pro 3 in Arlo Pro 3

Subscription Issues for Pro 3

Clonghurst — Sat, 22 Feb 2020 01:47:53 GMT

My free trial for two pro 3 cameras is coming due. I’ve been trying to purchase a individual subscription for these camera but the website won’t even give me the option. I even tried to purchase the up to five camera subscriptions but with no success. I see others are having subscription issues as well. Where do I go from here?

Thanks,

Cory

Re: Subscription Issues for Pro 3

StephenB — Sun, 23 Feb 2020 18:38:47 GMT

@Clonghurst wrote:
My free trial for two pro 3 cameras is coming due. I’ve been trying to purchase a individual subscription for these camera but the website won’t even give me the option.

You either need to wait for the trial subscription to expire, or cancel the trial subscription and then purchase the paid subscription.