topic Re: Pro3 firmware update problem in Arlo Pro 3

Pro3 firmware update problem

JKNg — Tue, 06 Jun 2023 22:25:55 GMT

Hi all, the app of my pro3 camera keeps on displaying "firmware update available"

So i manually update the camera for multiple times, i even tried removing the camera from the app and reinstall it again. However, it still says “firmware update available " .

That's very frustrating as i spent almost 2 hours on this issue. Has anyone come across this issue?

Re: Pro3 firmware update problem

JamesC — Wed, 07 Jun 2023 18:08:33 GMT

JKNg,

Make sure the camera is fully charged and has good signal strength, allow it to sit overnight and it should automatically install the update. Are you still experiencing an issue?

JamesC

Re: Pro3 firmware update problem

Rcar1313 — Wed, 07 Jun 2023 18:34:18 GMT

I am having same issue with 1 camera. The other 3 are fine. I will bring it inside close to the hub and see. Will

keep u posted. System is only 2.5 yrs old. Updates are the biggest problem the past year

Re: Pro3 firmware update problem

JKNg — Thu, 08 Jun 2023 09:32:06 GMT

It has been 3 days already,and the problem hasnt been fixed. The camera display kept on showing "firmware update available"

I am so frustrated! What's wrong with that?

I am in HK