topic Re: How do i know if someone hacked in to my camera in Arlo Pro 3

My camera was recording when not armed

Jlmarcy111 — Wed, 31 May 2023 18:47:16 GMT

My camera was recording when not armed

Re: How do i know if someone hacked in to my camera

StephenB — Wed, 31 May 2023 13:01:13 GMT

@Jlmarcy111 wrote:

My camera was recording when not armed

That's been reported by some other users - I'm told Arlo is working on a fix.

Re: My camera was recording when not armed

JamesC — Wed, 31 May 2023 18:47:46 GMT

Jlmarcy111,

Was this a temporary or intermittent issue? Are you still experiencing the same behavior?

JamesC

Re: My camera was recording when not armed

Jlmarcy111 — Thu, 01 Jun 2023 05:08:43 GMT

Yes I had to turn off one of my cameras it still records when I have not set the mode to on.

Re: My camera was recording when not armed

Jlmarcy111 — Thu, 01 Jun 2023 05:32:42 GMT

Yes still happening.

The app is not working properly when you touch the mode to arm the camera the green light goes on then goes off it should stay green until I cande the mode.

My other camera records when it has the mode off.

Re: My camera was recording when not armed

JamesC — Thu, 01 Jun 2023 16:54:37 GMT

Jlmarcy111,

Try removing the problematic camera and resyncing, do you still experience the same issue?

JamesC

Re: My camera was recording when not armed

Jlmarcy111 — Fri, 09 Jun 2023 01:07:32 GMT

The new app fixed the problem .

The other problem with the new app is not getting notifications of activity and all setting are good .

So how to fix this problem.