topic Re: Constantly offline in Arlo Pro 3

Constantly offline

po26sox — Tue, 11 Apr 2023 22:47:19 GMT

I have one camera out of 4 that is constantly offline, or non-responsive. It receives a strong signal, has been rebooted and reset multiple times. Typically, it will work for a day, and then back to not working. It has constant power and is closer than 2 other cameras.

Re: Constantly offline

jguerdat — Wed, 12 Apr 2023 12:26:07 GMT

Swap cameras around to see if it's the camera or location.

Re: Constantly offline

po26sox — Wed, 19 Apr 2023 19:00:35 GMT

I tried, but it didn’t work. Thanks for the suggestion!

Re: Constantly offline

StephenB — Thu, 20 Apr 2023 13:02:12 GMT

@po26sox wrote:

I tried, but it didn’t work.

Not sure what you mean by "didn't work".

After the swap, did the problem

stay with the camera,
stay with the location
or something else?

Re: Constantly offline

po26sox — Thu, 20 Apr 2023 15:47:15 GMT

The problem stayed with the camera.

Re: Constantly offline

StephenB — Fri, 21 Apr 2023 13:00:34 GMT

@po26sox wrote:

The problem stayed with the camera.

Ok. Of course that could mean the camera is failing.

But I suggest removing the AC power for a bit, and see if the camera behaves differently.