topic Re: The latest update to my base stations 1.21.0.0_1377_a58d08a has stopped notifications from wo... in Arlo Pro 3

The latest update to my base stations 1.21.0.0_1377_a58d08a has stopped notifications from working.

Sags224 — Fri, 14 Apr 2023 20:33:39 GMT

At first only one updated a week or two ago and stopped notifications for cameras connected to it, now the other two have updated and are showing the same problem. Anyone else experiencing this?

Re: The latest update to my base stations 1.21.0.0_1377_a58d08a has stopped notifications from wo...

ShayneS — Mon, 17 Apr 2023 21:36:36 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

Re: The latest update to my base stations 1.21.0.0_1377_a58d08a has stopped notifications from worki

vandyz — Tue, 18 Apr 2023 17:04:35 GMT

Yes, mine stopped recording all of my zones. I can manually record and it will show up in my library. If I reboot the base station it starts working again for a short time and then goes back to not recording. Cameras are all accessible and not offline.

Re: The latest update to my base stations 1.21.0.0_1377_a58d08a has stopped notifications from worki

ShayneS — Tue, 18 Apr 2023 17:13:58 GMT

@vandyz