topic Re: Snapshot Arlo 4.0 disappear in Arlo Pro 3

Snapshot Arlo 4.0 disappear

Mmz132 — Mon, 27 Mar 2023 16:17:18 GMT

I have pro 3 and essential indoor. Prior to updating to the new 4.0 w/dashboard and feed I was able to pick the action of a snapshot when motion was triggered. That option has disappeared since I updated. Any idea?

Re: Snapshot Arlo 4.0 disappear

StephenB — Mon, 27 Mar 2023 19:43:23 GMT

@Mmz132 wrote:

I have pro 3 and essential indoor. Prior to updating to the new 4.0 w/dashboard and feed I was able to pick the action of a snapshot when motion was triggered. That option has disappeared since I updated. Any idea?

Are you talking about the animated preview in the notification? Or something else?

Re: Snapshot Arlo 4.0 disappear

Mmz132 — Mon, 27 Mar 2023 19:59:48 GMT

If you go to routines, then say “arm away” mode. You can set what action triggers on motion. I had the option to choose screenshot vs recording in prior versions. I don’t see this option since I moved to the new 4.0 feed/dashboard version.

Re: Snapshot Arlo 4.0 disappear

StephenB — Mon, 27 Mar 2023 20:20:14 GMT

@Mmz132 wrote:

If you go to routines, then say “arm away” mode. You can set what action triggers on motion. I had the option to choose screenshot vs recording in prior versions. I don’t see this option since I moved to the new 4.0 feed/dashboard version.

I'm not seeing that option in the libary interface for 4.0 either. No idea why they removed it.

Re: Snapshot Arlo 4.0 disappear

Mmz132 — Mon, 27 Mar 2023 20:39:09 GMT

It actually rolled over in my settings when I first updated. But when I went in and made edits it disappeared from options.